Make a deposit from the account cashier
Sign in, open the cashier and choose the deposit option. Select an available method, enter the amount and read the payment confirmation before approving. The account currency and the payment instrument currency may differ.
After confirmation, inspect the transaction history. A payment approval screen and a credited account balance are different checkpoints, so retain the transaction reference if credit is not visible.
Use payment details belonging to the account holder
The published terms do not accept third-party deposits. A card, bank account or wallet should belong to the player whose account receives the funds.
A name mismatch can create a payment or verification issue even if the payment provider initially accepts the transaction. Resolve an incorrect profile detail through support rather than trying another person’s instrument.
Connect the right bonus before paying
Select and activate the intended welcome stage before the qualifying deposit. The published first stage starts from €10 and the second from €15, but the displayed account offer remains the place to check the chosen stage and currency.
After credit, confirm that the cash bonus and the expected free spins appear in the bonus area. Do not confuse a deposit balance with an activated promotion.
A pending or missing deposit
Check whether the cashier shows pending, completed or failed. Compare that with the payment-provider status. A bank reservation can remain visible even when a final charge has not been completed.
Avoid repeating the same payment immediately while the first status is unclear. Give support the amount, time, method and reference so it can identify the transaction rather than creating several unresolved attempts.
Methods, fees and conversion
Visa, Mastercard and Neteller are named in product information, but a published brand list is not a guarantee that each appears on every account. Use the current cashier selection.
Read any fee and exchange-rate information before confirmation. A euro welcome-bonus headline should not be treated as evidence of a fixed conversion rate or support for a particular local wallet.
